FAQs

Do you offer international shipping?
Yes, we offer worldwide shipping to all countries. Orders over $50 qualify for free tracked shipping, ensuring a reliable delivery experience.

Where do you ship from?
Shipments are dispatched from our partnered factories located in various regions. To maintain quality, orders containing multiple items may arrive separately, as they are sourced from specialized facilities.

What is the estimated delivery time?
The estimated delivery timeframe is 8 - 12 business days. Please note that delivery times may vary due to factors such as holiday seasons or unforeseen shipping delays.

What payment methods do you accept?
We accept major credit cards, including VISA and Mastercard, as well as payments via PayPal and Stripe for your convenience.

 

How can I track the status of my order?
After your order has been shipped, you will receive an email notification containing a tracking number. You can use this tracking number to monitor the status and location of your package.

When will my order be shipped?
Once your payment is verified, your order will be processed and shipped within 24 - 48 hours.

Can I modify or cancel my order?
Yes, you can modify or cancel your order within 24 hours of receiving the order confirmation. To do so, please contact us with your name and order number. After the 24-hour window, the order will have been processed, and changes or cancellations will no longer be possible.

Do I have to create an account to place an order?
No, creating an account is not required. You can place an order as a guest. However, having an account offers benefits such as faster checkout, easy access to your order history, and updates on new arrivals and special promotions.